We collaborated with Toyota to build an innovative app for their customers allowing them to schedule car service appointments. Previously, customers had to call the dealership to schedule an appointment. With our app, they can do it from their smartphone or car infotainment system, as long as it supports Android apps.
With this app, users can access the appointment availability of all Toyota dealerships in the city, and schedule a service with a particular service manager. Toyota can now build customer loyalty through discounts, promotions, surveys, and news. As clients started using the app, phone bookings decreased which was one of Toyota’s main goals for doing the project.