toyota app

We collaborated with Toyota to build an innovative app for their customers allowing them to schedule car service appointments. Previously, customers had to call the dealership to schedule an appointment. With our app, they can do it from their smartphone or car infotainment system, as long as it supports Android apps.

With this app, users can access the appointment availability of all Toyota dealerships in the city, and schedule a service with a particular service manager. Toyota can now build customer loyalty through discounts, promotions, surveys, and news. As clients started using the app, phone bookings decreased which was one of Toyota’s main goals for doing the project.

1

CHALLENGE

Design an app experience that will engage Toyota car owners with scheduled car maintenance services. How to create value for Toyota customers and promote the brand.
2

SOLUTION

Create an app that is easy to use, attractive and useful. Costumers can schedule vehicle services and maintenance, view their appointments, save the details of their cars, receive notifications, read news about Toyota and view all the new Toyota cars models.
3

OUTCOME

A new mobile app that engages Toyota customers with their services and dealers. The application saves time for customers and reduces costs for Toyota.

How can Toyota reduce costs and add value to their services?

With our app, customers provide more information before their appointments and can schedule car service appointments with more flexibility. Toyota reduces costs with the new information and customer support is much better. The booking process is more efficient and simple.

bitcoin
toyota

How Toyota clients can schedule a car service appointment?

The user enters the details of his car, and then selects a service center, a date and a service manager. The user can add comments about the service to be performed. Then the app creates an appointment and sends reminders to the user.

How did we build the application?

The app was developed for Android and iOS using the Ionic Framework. We delivered a native experience for both platforms and we created a seamless integration with the pre-existing Toyota backend. We used Scrum, an agile software development methodology to manage the project.

toyota

How did we build customer loyalty?

The app was developed for Android and iOS using the Ionic Framework. We delivered a native experience for both platforms and we created a seamless integration with the pre-existing Toyota backend. We used Scrum, an agile software development methodology, to manage the project.

GET IN TOUCH

Dream it . Do it.
Let's make amazing things.